Delivered the wrong items, and after we said this to them they came with no solutions.
6 weight stacks were unable to use because they sent us the wrong bar for it. We had to pay for a new bar to get it repaired.
They said they would provide spare parts of all te products but we did not receive a single spare part 😅 We wanted everything with yellow colors but they gave us the weong color with the selecting pin.
Would not do business again with Ganas, they reply very quick before you order and afterwards it takes days till they reply to your messages.
Antwort des Lieferanten:
I'm sorry to hear this. Our after-sales team has not received the after-sales application form. Please contact the salesperson as soon as possible and we will solve your problem as soon as possible. Thank you again for choosing GANAS
09 May 2024